New Office Policies

First, you will be contacted 24-48 hours prior to your appointment via phone, text or email and asked a set of health-related questions. It is required that we complete this questionnaire prior to your appointment. Below is a list of some of the enhanced precautions we have taken to protect you in addition to extensive team training on infection control and patient management procedures.

  1. Personalized arrival procedures to guide you from your car directly to treatment rooms to eliminate contacting surfaces.
  2. We ask that you maintain distancing in the reception area for essential caregivers and parents of minors if they cannot wait in a vehicle or outside the office.
  3. We have removed magazines and items that can harbor or transfer germs of any kind.
  4. Hand sanitizers will be positioned throughout the office and we require a mask to be worn by ALL patients upon entering the office.
  5. We have Installed sneeze guards or droplet barriers at all reception areas.
  6. We require hand washing and hand sanitizing before all appointments by our team and by our patients.
  7. We will Introduce an oral pre rinse for all patients to reduce exposure to germs.
  8. We will Require all team members to undergo periodic testing for COVID-19 and antibodies for the earliest detection of exposure should it exist.
  9. We will be Recording temperature of every patient upon entering the office.
  10. We will be Recording the temperature of every team member each day.
  11. When possible, payment arrangements will be made in advance to avoid delay and allow contactless exit from the appointment.
  12. We will perform enhanced operatory disinfection procedures of all surfaces between patients as well as enhanced operatory disinfection procedures before and after all appointments with mist or fogging devices to access hard to reach places that can be easily missed.
  13. There will be Ambient air management with HEPA 13 air filtration continuously in treatment rooms and common areas to remove germs from circulating air.
  14. We have added enhanced HVAC disinfection with UV light or HEPA Filtration units.
  15. New personal protection equipment like visors, gowns, and masks will be worn by our doctors and team to provide barriers against the smallest of germs.
  16. We have Introduced new protocols to reduce or eliminate airborne aerosols during all dental procedures.
  17. There will be enhanced nightly disinfection procedures of equipment and office fixtures like computers, keyboards, telephones, tablets, chairs, doorknobs, and buttons that may be touched unconsciously.
  18. There will be disinfection of all outside mail and packages that enter the building.
  19. Longer appointment times will be implemented for you to prepare and complete all appointment tasks and duties in the safest and most comprehensive manner.
  20. There will be a new infection control fee at each appointment of $25 to accommodate all the new mandated CDC PPE laws and equipment.

Please be patient with us as we maneuver through this rescheduling process that is unprecedented in our decades of delivering EXCELLENT oral health care.